Returns & Exchanges
At Bastion, we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via our portal to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; ensure the tracking number is saved for your records.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.